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Reports and Analysis (SMS)

Reporting on all text message activity

To report on all SMS activity recorded in CiviCRM, you can run the Activities report, available here: Reports > Contact Reports.


The SMS activity types are Inbound SMS, Mass SMS and SMS delivery.

You can then filter by SMS activity type and further by:

  • message status (e.g. completed/scheduled)
  • date and time
  • which group or tag the recipient is in
  • characteristics of the recipients themselves, such as their name and location.


Finally, to update the results click Preview Report at the bottom of the Filters window.