Learn how to administer CiviCRM software in 1 day¶

Trainer Notes¶

Understand how the CiviCRM community works and where you can find further information and support
Know how to use CiviCRM as a day to day user
Be able to plan and configure CiviCRM installations
Understand the different CiviCRM Modules and how they interact with each other

That the learners are familiar with using online software applications / Office based software Materials and equipment required:
Each learner should be given; a copy of the Course Timetable, details of each session with the exercises, details on how they access support and access online resources.
A projector and computer for the trainer to demonstrate the session materials

The programme below lists a suggested timetable and session order.
Trainer notes for each session can be found on the CiviCRM Wiki page http://wiki.civicrm.org/confluence/display/CRM/Sessions
All of the sessions are run without user exercises and apart from Introducing CiviCRM are run as as half hour sessions only
The flexible session, Session 12, can be either (Case, Grant or Campaign). You should find out from the learners which one will be the most useful.

Time	Session
08:45 - 09:00	Arrival with tea and coffee
09:00 - 09:15	Introductions - include an ice breaker
09:15 - 10:15	Session 1 - Introduction to CiviCRM
10:15 - 10:45	Session 2 - Set Up
10:45 - 11:00	Break
11:00 - 11:30	Session 3 - Organising Data
11:30 - 12:00	Session 4 - Profiles
12:00 - 12:30	Session 5 - Contribute
12:30 - 13:15	Lunch
13:15 - 13:45	Session 6 - Duplicates
13:45 - 14:15	Session 7 - Website integration
14:15 - 14:45	Session 8 - Events
14:45 - 15:00	Break
15:00 - 15:30	Session 9 - Communications
15:30 - 16:00	Session 10 - Membership
16:00 - 16:30	Session 11 - Reports
16:30 - 17:00	Session 12 - Flexible Session (this could be Case Management, Grant, or Campaign)
17:00 - 17:15	Closing Session - Has the day has met expectations & how could it improve?