Upgrading CiviCRM for WordPress

Use this document to upgrade CiviCRM installations on WordPress to the latest CiviCRM release.

Before upgrading

Make sure you have done the steps listed in "Before upgrading" first.

Download the latest code

  1. Go to civicrm.org/download
  2. Select the latest currently available CiviCRM tarball for WordPress.

    Example: civicrm-x.x.x-wordpress.zip

  3. Save this file in <wordpress_root>/wp-content/plugins/.

If using localization, also download the latest version of the localization files. See the CiviCRM Localisation page about how to install files for running CiviCRM in languages other than American English.

Prepare WordPress

Make sure you have logged in to WordPress as an administrator. Do not log out until the entire process is complete.

Upgrade the filesystem

Backup your settings files

The "Before upgrading" steps describe steps for backing everything up in case something goes wrong during the upgrade. In addition to this important safeguard, we also need to actually use the civicrm.settings.php settings file, as it is, during the upgrade.

  • For Versions installed prior to 4.7


  • For Versions installed 4.7+


    The installer in 4.7 does not assume that the content-dir is wp-content. It probably is, but can be renamed/moved as detailed here

Copy this file to a location outside your WordPress project. You will need to restore it after upgrading.

  • Also, if you are using the <wordpress_root>/wp-content/plugins/civicrm/civicrm/settings_location.php file in your implementation, make a copy of this as well.

Remove old CiviCRM code

CiviCRM will not run properly if files from previous version are present after the upgrade.

  1. Make sure you have a good backup of your complete previous version installation

  2. Delete <wordpress_root>/wp-content/plugins/civicrm

Unpack the latest package and relocate settings file/s

  1. Unpack the files.

    $ cd <wordpress_root>/<content-dir>/plugins
    $ unzip <civicrm_download_file>.zip
  2. For Versions installed prior to 4.7 - Relocate (paste) the backed-up civicrm.settings.php file inside <wordpress_root>/wp-content/plugins/civicrm/

  3. If you have upgraded from a CiviCRM 4.1 version, check the contents of civicrm.settings.php. Make sure at the very end of the file these 2 lines exist, and if not, add them.

    require_once 'CRM/Core/ClassLoader.php';
  4. If you are using the <wordpress_root>/<content-dir>/plugins/civicrm/civicrm/settings_location.php file in your implementation, relocate this file from your back-up.

Install localization files (optional)

If your site requires the localization files, download the civicrm-x.x.x-l10n.tar.gz from civicrm.org/download

These files must be untarred under <wordpress_root>/wp-content/plugins/civicrm/. Please note the tar.gz file only contains /civicrm not /civicrm/civicrm

$ cd <wordpress_root>/<content-dir>/plugins/civicrm
$ tar -xf ../civicrm-x.x.x-l10n.tar.gz

If you don't have SSH access and your IP panel does not recognize tar files, you will need to convert it to a zip file.

  1. Uncompress civicrm-x.x.x-l10n.tar.gz
  2. Uncompress civicrm-x.x.x-l10n.tar. You should now have a civicrm directory with 2 subdirectories l10n and sql.
  3. Rename civicrm to civicrm2.
  4. Create an empty civicrm directory.
  5. Move the civicrm2 directory (with the 2 subdirectories) into your new civicrm directory.
  6. Rename civicrm2 to civicrm.
  7. Zip the civicrm directory and name it civicrm-x.x.x-l10n.zip
  8. Now, you can upload civicrm-x.x.x-l10n.zip into <wordpress_root>/wp-content/plugins/
  9. Unzip civicrm-x.x.x-l10n.zip and continue with the following steps.

Clear cached files

Delete all files in your templates_c directory

  • In CiviCRM 4.7 and above: <wordpress_root>/<content-dir>/uploads/civicrm/templates_c

  • In CiviCRM 4.6 and below: <wordpress_root>/<content-dir>/plugins/files/civicrm/templates_c/

Upgrade the database

  1. Point your web browser to the following URL

  2. You should see the Upgrade screen.

  3. If you are ready to upgrade, click the Upgrade Now button.
  4. You should see the message Upgrade successful when the upgrade completes.

    • If you receive any errors during the process, please note down the exact error message, and check for solutions on the community support forum.
  5. Now click the Return to CiviCRM home page link. This will rebuild CiviCRM menus automatically and return you to the CiviCRM home dashboard.

Post upgrade

See these steps to take after upgrading.