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Recurring Contributions

A CiviCRM Recurring Contribution is the equivalent of a Stripe Subscription.

The CiviCRM Recurring Contribution trxn_id = Stripe subscription ID.

When you create a recurring contribution in CiviCRM using the Stripe payment processor it is linked via the trxn_id to a Stripe subscription.

If you are using recurring contributions make sure you have webhooks configured correctly

See Webhooks

Cancelling Recurring Contributions

You can cancel a recurring contribution from the Stripe Dashboard or from within CiviCRM.

In Stripe

  1. Go to Customers and then to the specific customer.
  2. Inside the customer you will see a Subscriptions section.
  3. Click Cancel on the subscription you want to cancel.
  4. Stripe.com will cancel the subscription, send a webhook to your site and the recurring contribution will be marked as "Cancelled" in CiviCRM.

Cancel Subscription in Stripe

In CiviCRM

  1. Click the "Cancel" link next to the recurring contribution.
  2. Select the option to Send cancellation request to Stripe? and click Cancel.
  3. Stripe.com will cancel the subscription, send a webhook to your site and the recurring contribution will be marked as "Cancelled" in CiviCRM.

Cancel Subscription in CiviCRM

Recurring statuses

Recurring contributions start in the status "Pending".

The Stripe subscription status is mapped to the recurring contribution status as follows:

STATUS_INCOMPLETE => Pending STATUS_ACTIVE => In Progress STATUS_TRIALING => In Progress STATUS_PAST_DUE => Overdue STATUS_CANCELED / STATUS_UNPAID / STATUS_INCOMPLETE_EXPIRED => Cancelled