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Usage

Tasks can be managed by going to AdministerAutomationSQL Tasks. The task manager shows a list of all tasks and supports actions like changing the task configuration or running them. You can also change the order in which they are executed when started via the dispatcher. This can be done by either clicking the arrows under "Selection Order" or by using drag-and-drop on the rightmost icon.

Options

There are a number of options that can be set for each task:

  • Name, Description and Category can be used to document and organize tasks
  • Execution defines the task execution schedule (see Scheduling SQL Tasks)
  • Allow parallel execution lets you decide whether a task should run in parallel:
    • No: The task will not run if any other tasks are already running.
    • With other running tasks: The task will be executed even if other tasks are still running, but not if the task itself is already running.
    • Always (multiple instances): The task will always be executed, potentially causing multiple instances of the task to run in parallel.
  • Run Permissions can be used to make certain tasks available for execution by users without admin permissions from the ContactsMy Tasks menu. These users will only be able to execute tasks, but cannot modify tasks.
  • Require user input allows users or other integrations to provide input parameters to tasks. Refer to the integration chapters for more details.
  • Abort on error defines whether tasks should stop executing when an error is encountered. "Error Handler" and "Run Cleanup SQL Script" actions will be executed regardless of this setting.

Actions

Tasks are SQL-driven, meaning the workflow usually starts with an SQL query followed by a number of actions that work with the query results. Each action accepts a certain number of inputs and performs work based on them, e.g. running an SQL queries or performing API calls.

Actions can be ordered arbitrarily (using drag and drop), and any number of actions can be added to a task.

SQL Tasks currently supports these actions:

Create Activity

This can be used to create activities for the selected contacts. It is possible to create individual (one per contact) or mass activities (one activity assigned to many contacts). Some activity fields support tokens, which are useful when adding information from your data table to fields like the subject. Note that hooks are not triggered unless you use the "Use API" option (which performs significantly worse).

Tip

If you want to create activities using parameters that are not supported by this action, you can use the API Call action instead.

API Call

This action performs an API call for every row in your data table. You can use any of the entities and actions supported by your installation. The API parameters can be set either statically or using tokens that represent columns in your data table.

API Error Handling

API calls may encounter an error during execution. The "API Call" action supports multiple error handling strategies for these scenarios:

  • Log only (default) Log API errors and continue. Don't trigger Error Handler action.
  • Report task error and continue API calls Continue with remaining API calls (i.e. rows in the data table that have not been processed yet) and then report task error to Error Handler.
  • Report task error and abort API calls Abort remaining API calls and report task error to Error Handler.

CSV Export

The CSV Export action is useful when you want to create custom CSV files based on the table created by your SQL script. You can configure the file format, path and name and determine how the file should be delivered. CSV Export currently supports SFTP and email delivery.

Tip

If you need to share files using something not natively supported by the CSV Export action, you may want to investigate rclone. rclone allows you to mount various types of file sharing tools as a file system on your server, so you can access it like any other directory and use it as a file path in your action. Note that this requires admin-level access to your server.

Synchronise Tag

The Synchronise Tag action allows you to synchronize all the contacts in your data table with your contact's tags. All contacts included in your data table will be assigned to the tag you select, while it will be removed for all others. The synchronization is implemented using raw SQL, so it performs well in large environments with tags assigned to hundreds of thousands of contacts. Note that hooks are not triggered unless you use the "Use API" option (which will take significantly longer).

Synchronise Group

Works the same way as "Synchronise Tags", only for groups.

Run PHP Code

The Run PHP Code action allows execution of arbitrary PHP code within a task. This action type should be used sparingly and only if the alternative is way more complex. For most use-cases, custom PHP code should only be used within CiviCRM extension.

Code is executed within the context of an instance of CRM_Sqltasks_Action_RunPHP. It is therefore possible to invoke the task logger and/or error handler from within the custom code as follows:

// Example: add a message to the task execution log:
$this->log('Custom PHP code executed successfully');

// Example: mark the task as failed
$this->task->setErrorStatus();

Success Handler

The Success Handler is executed when a job runs successfully, without any errors. You can use it to get email notifications after execution.

Error Handler

Similar to the Success Handler, the Error Handler is only executed when an error occurs during execution. It is highly recommended to set up an error handler for all your recurring tasks as you might not notice breakage otherwise.

Scheduling SQL Tasks

Tasks can either be executed manually or based on a schedule. You can run tasks hourly, daily, weekly, monthly or annual, or, with "always", using whatever frequency you run the Job.execute CiviCRM cronjob at. For each frequency, you can configure the exact time and date of execution. Note that in addition to setting the task schedule, you also need to enable the task on the task list.

See Configuration for details on how to enable automatic execution.

Warning

When enabling a task for the first time (or when re-enabling it after it has skipped an execution window), the task will always be executed immediately whenever the Scheduled Job for SQL Tasks is executed.

This can be counter-intuitive e.g. for a daily task scheduled to run at 18:00 when task is enabled at 14:20; in this scenario, if the Scheduled Job (and the corresponding cronjob) is set to run every hour, the task will be executed at 15:00.

Exporting SQL Tasks

Tasks can be exported as .sqltask files for easy copying to other installations and to facilitate sharing of tasks. A repository of example tasks is available as part of this project.

Warning

When importing tasks from other systems, it is recommended to check all environment-specific values used in actions.

For example, when sharing a task that includes a "Create Activity" action, the task may refer to a CiviCampaign by its ID. It is not guaranteed that the campaign exists and refers to the same campaign on a different system.

Best practices

It can be quite easy to accumulate a large number of long-running tasks over time, so it's generally advisable to use a number of best practices to reduce execution time when developing new tasks.

Each SQL task should only query those records necessary for the action to take, in order to avoid unneeded write queries to the database.

Also, schedule your tasks with reasonable intervals. Not every task needs to be run each time the Job Scheduler is executing.

Instead of making INSERT, UPDATE, or DELETE queries directly within the task's SQL code, always prefer using the "API Call" action, or any other native SQL Task action for the entity you're working with (e.g. "Synchronize Tag" for tags), as this helps to preserve data integrity and allows other things to happen for each action (e.g. business logic implemented in CiviCRM core, logging, or running hook implementations by other extensions).

For queries that don't need additional indices, prefer to create views instead of tables, as this increases performance.