Reports and Analysis (SMS)

Reporting on all text message activity

To report on all SMS activity recorded in CiviCRM, you can run the Activities report, available here: Reports > Contact Reports.

The SMS activity types are Inbound SMS, Mass SMS and SMS delivery.

You can then filter by SMS activity type and further by:

• message status (e.g. completed/scheduled)
• date and time
• which group or tag the recipient is in
• characteristics of the recipients themselves, such as their name and location.

Finally, to update the results click Preview Report at the bottom of the Filters window.