Configuring a chat services

Chatbot is built to integrate with multiple chat services. Currently it integrates with CiviCRM's built in SMS service, CiviSMS and also with Facebook messenger.

To use Chatbot with your preferred service, please follow the instructions below:

• Configure CiviSMS
• Configure Facebook messenger

Once configured, you can use the chat service to chat with any contacts that have an account with that service.

Other services

If you would like to use a different chat service, read integrating with other chat services.